Shipping Policy
Last updated: November 2025
At Viella California, we want every step of your shopping experience to feel clear, reliable, and worry-free. Below you’ll find all information regarding order processing and shipping within the United States. If you need assistance at any time, our team is available at info@viellacalifornia.com.
Average Delivery Time
Once your order is placed, we take 1–3 business days to process and prepare it.
Orders placed Monday through Friday are often processed within 24 hours.
Orders placed in the evening or during weekends may require additional time.
After processing, your package is handed over to our carrier. The average delivery time within the United States is:
6–10 business days
Delivery time may vary depending on your location, carrier volume, or seasonal demand. Our priority is to ensure safe, timely delivery every time.
Placing an Order
Ordering from Viella California is simple:
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Go to the desired product page and select your size and color.
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Click the “Add to Cart” button.
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Proceed to Secure Checkout.
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Enter your shipping information and continue.
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Review your order and confirm that shipping is free.
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Proceed to payment to complete your purchase.
You will receive an order confirmation via email, followed by a tracking email once your package has shipped.
Payment Options
We offer secure payments through Shopify Payments, including:
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Visa
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Mastercard
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American Express (AMEX)
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Discover
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PayPal
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Apple Pay
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Google Pay
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Shop Pay
All transactions are SSL-encrypted, ensuring your information remains fully protected.
Shipping Costs
Shipping is free within the United States on all orders.
There are no additional or hidden fees at checkout.
Shipping Your Order
We process and ship all orders efficiently so you can enjoy your purchase as soon as possible. To keep prices fair and accessible, we ship in optimized batches, which helps reduce waste and support responsible logistics.
If you need your order prioritized for same-day processing, please contact us at info@viellacalifornia.com. If available, our team will be happy to arrange this for you.